Financial Assistance

Charge Description Master Disclosure 

  • Beginning January 1, 2019, the U.S. Department of Health & Human Services and Centers for Medicare and Medicaid Services (CMS) are requiring hospitals and health systems to post their “current, standard charges.”
  • Hospital charges are the amount a hospital bills an insurer for a service. For most patients, hospitals are reimbursed at a level well below charges. Patients covered by commercial insurance products have negotiated rates with hospitals.  Patients covered by Medicare or Medicaid programs have hospital reimbursement rates determined by federal and state governments.
  • Hospital charges may include bundled procedures, personnel, services and supplies.  An example would be room rates that include the space, equipment, nursing personnel and supplies.
  • When a patient has the opportunity to shop for medical services, he or she should contact his or her own insurance carrier to understand which costs will be covered and which will be the patient’s responsibility.
  • Patients should contact the hospital directly for any further details.

Financial Assistance for Patients

Catholic Health Initiatives (CHI) understands that paying for emergency and/or medically necessary medical care can be difficult, particularly for patients who lack health insurance. As part of our ongoing commitment to our patients, CHI works hard to help our patients address their financial responsibilities in a way that is fair and sensitive to their circumstances. We have instituted a program designed specifically to help those who find themselves in financial distress.

The Program

The CHI Financial Assistance Policy (available in multiple languages) applies to uninsured/underinsured patients who come to our facilities for treatment. This policy provides financial relief to patients who qualify based on a comparison of their financial resources and/or income to Federal Poverty Guidelines. The program is designed specifically for non-elective care patients whose household financial resources and/or income are at or below 300 percent of the Federal Poverty Level.

To qualify for any assistance, uninsured/underinsured patients will be asked to complete a CHI Financial Assistance Application (available in multiple languages) which includes information relating to household income.

We are committed to working with our patients to establish an appropriate payment plan based on the amount due and the patient’s financial status.

To review the Financial Assistance Policy, the Financial Assistance Plain Language Summary Policy, and the Financial Assistance Application, click here.

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