Quality and Safety

There has Never been a time like today when it comes to health care emphasis on Cost, Quality and Safety. St. Gabriel’s Health’s facilities have a variety of programs and policies in place to help our customers to understand and access resources related to cost, quality and safety and, in general, navigate the health care continuum.

The Joint Commission

Joint Commission accreditation is a voluntary survey focused on organizing and strengthening patient safety efforts while providing the hospital’s customers with a commitment to the highest quality services. By seeking Joint Commission accreditation, St. Gabriel’s Hospital and our affiliates — Family Medical Center, including Community Medical Center in Pierz and Randall Lakes Area Clinic; Little Falls Orthopedics; and CHI Health at Home – Home Health and Hospice — are focusing on performance improvement that will help the organization continuously improve the safety and quality of care.

If you have a complaint about patient safety or quality of care at St. Gabriel’s Hospital, please contact St. Gabriel’s Hospital administration by telephone at 320-631-5601. You may also contact The Joint Commission (TJC) directly by telephone at 800-994-6610 (8:30 a.m. to 5 p.m. CST, weekdays); by email at complaint@jointcommission.org; or visit the Joint Commission website at http://www.jointcommission.org, Office of Quality Monitoring The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181.

• Evidence-Based Practices
• Notice of Privacy Practices
• NPP Spanish
• Ethical & Religious Directives

Quality

• CareChex

Safety

• Minnesota Hospital Association Patient Safety Awards – See a complete list of award winners to date
• MHA Patient Safety Report
• Consumer Medication Safety
• Understanding Medical Terms
• American Health Information Management Association

Flu Safety

• CDC Flu Prevention Facts
• Centers for Disease Control H1N1 Q and A
• MDH Flu Updates (MDH Flu Hotline Telephone Number 800-567-3903)

Commitment to Safety

Your safety is our highest priority. We’re constantly striving to improve.

This is one example of our many ongoing safety efforts.

Goal: Prevent surgical complications, including surgical site infections

Action: Use best practices to optimize patient care throughout the entire surgical process

Result:  0 surgical site infections in 2024 with patient safety indicator & surgical site infection rates among the best across CommonSpirit Health